Refund policy

Returns & Refunds
Please choose your items carefully. We do not offer returns, refunds or exchanges for change of mind, including incorrect size or colour selection.

Damaged, Faulty or Incorrect Items
We carefully inspect all items before shipping. If your item arrives damaged, faulty or incorrect, please contact us as soon as possible with your order details and photos so we can assess the issue and provide an appropriate solution.

Custom-Made Items
Custom-made and personalised items cannot be returned or exchanged for change of mind.
Sale Items & Gift Cards

We do not accept change-of-mind returns on sale items or gift cards.
Nothing in this policy excludes or limits your rights under the Australian Consumer Law.